Eat, Read, Connect and Learn

‘Where did the books go, when are they coming back?’ Some staff at the Bundoora campus have encountered variations of this question over the past year while our physical collection has been largely offsite. What is behind this question? How do we provide opportunities for browsing, serendipitous discovery and the physicality of search in the digital space? What else is possible? Why does it matter?

This month there is one key reading –
Virtual Serendipity: Preserving Embodied Browsing Activity in the 21st Century Research Library https://www-sciencedirect-com.ez.library.latrobe.edu.au/science/article/pii/S0099133317301520

And three short supporting reads –
Enabling the Research ‘Flow’ and Serendipity in Today’s Digital Library Environment https://acrlog.org/2012/10/29/enabling-the-research-flow-and-serendipity-in-todays-digital-library-environment/
Skim reading is the new normal. The effect on society is profound. https://www.theguardian.com/commentisfree/2018/aug/25/skim-reading-new-normal-maryanne-wolf
Hard Copy or Electronic Textbooks? Professors Are More Concerned About Keeping Them Affordable https://www.chronicle.com/article/Hard-Copy-or-Electronic/244425

On embodiment and deep reading

http://firstmonday.org/ojs/index.php/fm/article/view/9435/7599

“Work Integrated Learning: why is it increasing and who benefits?” https://theconversation.com/work-integrated-learning-why-is-it-increasing-and-who-benefits-93642
“Spotlight on Good Practice – PHE3PFP” https://intranet.latrobe.edu.au/colleges-and-divisions/college-of-science-health-and-engineering-she/partnerships2/learning/college-of-she-wil-newsletter/spotlight-on-good-practice-phe3pfp
“Experiential Learning Teams” – The Experiential Learning Teams from the Colleges of Arts, Social Sciences and Commerce and Science, Health and Engineering discuss their work on Work Integrated Learning (WIL) that earned them a staff award last year. https://youtu.be/YDVBgCS4iCk

A short blog post by Helene Blowers, published 24 January, 2008.
“Patron”, “Customer” in an “Us & Us” world – does either fit?http://www.heleneblowers.info/2008/01/patron-customer-in-us-us-world-does.html

A clip from a radio show about word usage, “A Way With Words”, October 27, 2012 –
Patron vs Customer – https://www.waywordradio.org/patron-vs-customer/
This is available through the website, and may also be downloadable for more convenient listening.

For those wanting a semi-scholarly article on the subject, we have:
Graham Walton (2012) Customers, Stakeholders, Patrons, Users, Clients, Members, or Readers? What Do We Call People Using our Services?, New Review of Academic Librarianship, 18:2, 111-113, DOI: 10.1080/13614533.2012.707799 – https://www.tandfonline.com/doi/full/10.1080/13614533.2012.707799

From the “Designing Better Libraries” blog
StevenB, December 3, 2012, “Reader. Patron. User. Member. Why Not Customer? – http://dbl.lishost.org/blog/2012/12/03/reader-patron-user-member-why-not-customer/comment-page-1/#.W0620dIzaUl

And from an industry publication:
Karen Pundsack. 2015. Customer or Patrons? How you look at your library’s users affects customer service. “Public Libraries Online”. http://publiclibrariesonline.org/2015/03/customers-or-patrons-how-you-look-at-your-librarys-users-affects-customer-service/

Meggan Press, (2018). Words matter: the power of language to create community. College and Research Libraries News, 79(4)

https://crln.acrl.org/index.php/crlnews/article/view/16935

 

Libraries as community knowledge hubs in sustainable, sharing cities
Chris Riedy, University of Technology Sydney
Extract only (8 minutes of presentation conclusion and you only need watch to the Thank You slide, not the questions)
https://youtu.be/x_0w-_cZmKk?t=4336

Brenda Bailey-Hainer, Anne Beaubien, Beth Posner, Evan Simpson, (2014) “Rethinking library resource sharing: new models for collaboration”,
clarInterlending & Document Supply, Vol. 42 Issue: 1, pp.7-12, https://doi.org/10.1108/ILDS-12-2013-0038
https://www.emeraldinsight.com/doi/pdfplus/10.1108/ILDS-12-2013-0038

Using web archives for document supply: a case study https://lissertations.net/post/809via @lissertations
https://lissertations.net/post/809

What to expect from libraries in the 21st century: Pam Sandlian Smith at TEDxMileHigh
https://youtu.be/fa6ERdxyYdo

Resources are listed here:

Cleary, G. (2018, March 23). My dyslexic perspective on academia-and how I found science communication. The Conversation. Retrieved from https://theconversation.com/my-dyslexic-perspective-on-academia-and-how-i-found-science-communication-92846.

Inclusivity as a pedagogical consideration – December 2017
University of Texas at Austin Faculty Innovation Center;
Link: https://vimeo.com/247183961 Andrew Dell’Antonio, Musicology

Kilpatrick, S., Johns, S., Barnes, R., Fischer, S., McLennan, D., & Magnussen, K. (2017). Exploring the retention and success of students with disability in Australian higher education. International Journal of Inclusive Education, 21(7), 747-762. doi:10.1080/13603116.2016.1251980
Link: https://www-tandfonline-com.ez.library.latrobe.edu.au/doi/full/10.1080/13603116.2016.1251980

Beyene, W. M. (2018) Digital Inclusion in Library Context: A Perspective from users with Print Disability. Journal of Web Librarianship, 12(2), 121-140.
Link to article: https://www.tandfonline.com/doi/abs/10.1080/19322909.2018.1427657

Girl with a purple cane… (video)
http://www.thegirlwiththepurplecane.com/

“Libraries must have places to engage. It has never been more vital for academic leaders to ensure libraries offer an appropriate balance of flexible and special-use spaces to spur dialogue and engagement.” -Brad Lukanic, CEO of CannonDesign’s global education practice.

There is much spin and scuttle on innovative library spaces and libraries are doing some trail blazing and inspiring work in this area. What you would do if you were given a space in an academic library to develop which would improve patron experience or complement the library service?

Come along Journal club where we have space for all ideas!

Some suggested readings

Performative spaces in the public library (International Journal of Cultural Policy, 2017)

Human library

http://humanlibrary.org/

http://www.upworthy.com/check-out-a-human-library-where-you-borrow-people-instead-of-books

https://www.thenational.ae/world/not-a-reader-at-india-s-human-library-you-can-borrow-people-for-knowledge-instead-1.639599

Mover & shakers 2018 An article on using library space as performance space for cultural communities

Why universities are tossing millions of books

6 trends driving technology adoption in libraries Trend 4: Rethinking Library Spaces

Ascending Bloom’s pyramid: fostering student creativity and innovation in Academic library spaces

Other readings

ALIA Course offered re “great library spaces” in 2017 and ALIA Design Awards

Planning and designing academic library learning spaces: expert perspectives of architects, librarians and library consultants

12 major trends in library design

Innovative libraries

Why universities are tossing millions of books

4 ways academic libraries are adapting for the future

The Albury Wodonga Campus Library staff welcome you to the next session discussing

Readings are in suggested order of importance:

Resources:
Article: What if the Library … Engaging Users to Become Partners in Positive Change and Improve Services in an Academic Library https://doi-org.ez.library.latrobe.edu.au/10.1080/15228959.2016.1250694

La Trobe’s Customer Service Charter

http://www.latrobe.edu.au/__data/assets/pdf_file/0004/853519/10641-LT-Customer-Service-Charter-A3-FA-HR.pdf

Video: The C Equation: Content + Connection + Community = Contented Customers David Lee King’s recording from VALA https://webcast.gigtv.com.au/Mediasite/Showcase/vala2018/Presentation/f72a60cd2a1d4e3db8204d15444501d51d

Article: X marks the spot: Creating and managing a single service point to improve customer service and maximize resources
https://doi-org.ez.library.latrobe.edu.au/10.1080/15367967.2016.1161520

As we begin to recognise undergraduate students as knowledge creators in their own right, how can we begin to identify the intersection between information literacy and scholarly communication to better support this lifecycle of knowledge generation?

What roles can librarians and information professionals play in educating students in scholarly communication skills such as open access publishing, research impact, author rights, and data literacy?

VIDEO: What is scholarly communication?
https://www.youtube.com/watch?v=8aybpzHLZuo

Getting started

Undergraduate researchers report only moderate knowledge of scholarly communication: they must be offered more support
http://blogs.lse.ac.uk/impactofsocialsciences/2017/03/09/undergraduate-researchers-report-only-moderate-knowledge-of-scholarly-communication-they-must-be-offered-more-support/

Learn more

“A holistic approach to educating and developing awareness around scholarly communication issues in the curriculum, in the library, and on campus”
http://crln.acrl.org/index.php/crlnews/article/view/8744

Challenge me

White paper – Intersections of Scholarly Communication and Information Literacy: Creating Strategic Collaborations for a Changing Academic Environment
http://acrl.ala.org/intersections

The last journal club for 2017 builds on the previous month’s discussion about librarian stereotypes by examining the various ways in which librarians are depicted in popular culture. What are the underlying messages in these portrayals and do they reinforce, challenge or subvert existing narratives? What do these representations say about the role of gender, sexuality, race, and power in the development and influence of the stereotypes?

Discussion Material

Below are some suggested clips for your perusal. There is a lot of material out there so if you have personal favourites, feel free to talk about those or forward a link for the group to watch (or share it in our online library team on yammer).

There are also a couple of articles exploring the topic, but please don’t feel you need to watch or read everything to attend.

Media clips

Thug librarian (You Tube sketch)
https://www.youtube.com/watch?v=hRhSup8mjkk

Buffy the Vampire Slayer
https://www.youtube.com/watch?v=Yrisec7C7gQ

Party Girl (1995)
https://www.youtube.com/watch?v=gzbDdgWiaS0&list=PLvA8jrOzuStqiwiH9PW3sUuzm7-C8vF6y

A Day in the Life of a Librarian (You tube sketch)
https://www.youtube.com/watch?v=Mcn-B7X7HwQ

Seinfeld- The Library Cop (TV clip)
https://www.youtube.com/watch?v=D9tP9fI2zbE&index=2&list=PLvA8jrOzuStqiwiH9PW3sUuzm7-C8vF6y

The Mummy (film clip)
https://www.youtube.com/watch?v=iAmJm0zkpIc

The Librarian (film trailer)
https://www.youtube.com/watch?v=5G3jySbkb64

The Librarians (US TV series trailer)
https://www.youtube.com/watch?v=8zh87m7vP00

The Librarians (Aus TV Trailer)
https://www.youtube.com/watch?v=twsHcdcCd7g

Music

Librarian- Haunted Love
https://www.nzonscreen.com/title/librarian-2006

Cascada- Everytime We Touch
https://www.youtube.com/watch?v=ZK0GmiSMNGI

Miriam the Librarian – Music Man
https://www.youtube.com/watch?v=gZpl47SaMCo

Articles (Just read the ones that interest you)

Guybrarians and Male Librarians
https://popgoesthelibrarian.wordpress.com/2013/04/04/guybrarians-and-male-librarians/

Power, Knowledge, and Fear: Feminism, Foucault, and the Stereotype of the Female Librarian
http://www.jstor.org.ez.library.latrobe.edu.au/stable/40039722?seq=2

In Pursuit of Antiracist Social Justice: Denaturalizing Whiteness in the Academic Library
https://primo-direct-apac.hosted.exlibrisgroup.com/primo-explore/fulldisplay?docid=TN_proquest1774882760&context=PC&vid=LATROBE&search_scope=All&tab=default_tab&lang=en_US

Unpacking an Erotic Icon: The Sexy Librarian
https://savageminds.org/2014/03/26/unpacking-an-erotic-icon-the-sexy-librarian/

Spectacles- How pop culture views librarians
http://www.librarian-image.net/img07/#TV

Librarians Portrayed in Comics
http://ccgclibraries.com/librarians-portrayed-in-comics/ 

We are librarians…aren’t we?
What we call ourselves in our profession has been a contentious issue for many, many, many, many years. It is closely linked to the stereotypes that librarians have endured for years.

Come along to this session, and debate, discuss and ultimately answer the question on what we call ourselves and whether the stereotype holds any power over our perception of ourselves as a profession. Is the desire to change our label linked to the desire to distance ourselves from stereotypes or the desire to convey that we don’t just “put books away”?

Think on this!
“Like detergent, the word ‘librarian’ is an accurate description of function, but not a value proposition. It says what you do for living, but it does not say what you can do for your organisation. Moreover, the research shows that ‘librarian’ is perceived as being dusty and antiquated-two words that should not be connected with either a profession or a professional association that prides itself on being ahead of the curve.” Janice Lachance.

Key readings:

A library school by any other name, The Annoyed Librarian, 2009

Eric Jennings The librarian stereotype: how librarians are damaging their image and profession Journal of College & Undergraduate Libraries, 2016

Visual accompaniment
This Is What a Librarian Looks Like by Kyle Cassidy

 

Possibly worth reading on this topic:

Sheila Pantry and Peter Griffiths, Librarians or knowledge managers? What’s in a name, or is there a real difference?, Business Information Review, 2003

Why I still love the words library & librarian, Renovated Learning, April 2016 http://renovatedlearning.com/2016/04/04/love-library-librarian/

Janice Lachance, Sticks, stones and words: SLA’s alignment research has identified words that can help you demonstrate the value you provide to your organization, Information Outlook, 2009.

Would a librarian by any other name smell just as sweet (BLOG In through the outfield)’

Check out the GLAM blog club posts on identity and follow this month’s topic on GLAM origin stories  for recent Australian context.